"The average office worker receives more than 200 messages a day via snail mail, email, express mail, cell phone, landline, wireless Web, bicycle messenger, singing...
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Do you sometimes wonder where your customers have gone? In a study by the International Customer Research Institute, individuals gave the following reason...
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As with everything, it does not take rocket science to get this right, however one slip, could seriously damage your bottom line. The thr...
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The retail market is now online. If you are starting a retail business, you must have an active online status. Otherwise, how do you think all your clients are goin...
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The newest Consumer Rights Act was issued recently, equipping customers with the power to protect themselves. It was the biggest change in consumer rights in a...
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Many businesses rely on holding stock in order to meet customer demand – including B2C customers like shops or restaurants, and B2B suppliers and manufacturers...
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Solving people's and organization's problems is ultimately what business is all about. Effective selling involves defining your existing or potential customer's problems. If properly "sold", a sales prospect will have his problems solved with your company's products or services. To be successful at selling, you must ...
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Product knowledge is by far the most important key ingredient to posses when it comes to selling your product.   Before you sell your produc...
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It happened just now. Phone rang at our office and I picked it up. It was a guy who read my latest book and wanted to know how to ha...
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Copyright, patent, trademark, and trade secrets are all ways in which people can protect their intellectual property. However, there are ke...
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